Connecting with prospective home owners, qualified sellers, your internal and field team, and
managing the closing process is a top priority for many real estate professionals. It’s important
for mobile communications to be cost-effective, easy to setup and use, and streamline the
workflow for your team.
What are some things you should be looking for when choosing a new business phone system?
Here are some key features you should look for:
FOR ON-THE-ROAD APPOINTMENTS: MOBILE FIRST FUNCTIONS
Increasingly we are relying more on mobile tools to help complete our jobs. With realtors
spending time on the road, or often liasoning between multiple clients or coworkers, it’s critical
to have a phone system that puts mobile functionality at the helm.
Want to find out more about mobile first mentality? Vocaly’s Mobile First Communications eBook
can show you how and why you can use mobile to your organization’s advantage.
FOR THOSE DAYS WHEN YOU’RE TOO BUSY: VIRTUAL ASSISTANT FEATURES
Realtors and agents have to answer many requests throughout the day that can break their
focus or be time consuming. What if your phone system automatically routed calls for you, and
then if you couldn’t respond, automatically sent a text message response?
While many realtors work with their staff to create a “Live Answer” policy (the call always gets
answered by an agent somewhere,) we know that some questions can be auto-routed and
answered, such as your business operating hours and other static company info.
FOR NOTE TAKING AND CLIENT FOLLOW-UP: CRM INTEGRATIONS
Your contact list is far and wide and you actively have to manage your lists if you want to be
successful in this business. What if your phone system could record call information/voicemail
and transfer it into your CRM system for easy client management and follow-up?
Top business phone solutions for realtors include the ability to integrate with a host of business
apps such as CRMs, Dropbox, Google Drive, MailChimp, Zendesk and more. At Vocaly, we
believe an app integration makes your business phone system more than just that -- it’s a
holistic communication system.
FOR PROPERTY MANAGEMENT: TOLL FREE PHONE NUMBERS
If you manage properties with tenants or have a suite of homes to sell, you know there are
various people who need to contact your office throughout the day. Stop using your personal
mobile phone number and provide a professional line instead.
With a toll free number, not only does your business look more professional, but it becomes
easier to assign numbers to your agents/reps and use different numbers for different tasks
(such as automated routing to a billing department.)
FOR EVERY INDEPENDENT REALTOR: A COST EFFECTIVE SYSTEM
Finally, it’s important that realtors have options that are inexpensive but carry full feature
benefits. Many systems start at around $20-$30/per line/per month, and it’s important to find the
right fit for how you do business.
For more information on Vocaly’s phone system solution for realtors, agents, and property
management, check out some of our feature benefits here.